Privacy
Privacy Policy
How we collect, use and protect the information you share with us. Last updated November 12, 2026.
KMG Civil Engineering Inc. (“KMG”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through kmgengineering.com and when you contact us, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you request a quote, call or email us, you may give us:
• Your name, email address, phone number and company name
• Project details, such as the project address, type of work and timeline
• Drawings, photos and other documents you choose to send us
When you visit the website, our hosting provider may also collect basic technical information such as browser type, device, pages visited and general location. This is used in aggregate to understand how the site is used.
How we use it
We use your information to:
• Respond to your enquiry and prepare a quote
• Carry out the engineering work you hire us for, including drawings, reports and permit submissions
• Send invoices and keep the records our profession and the law require
• Improve our website and services
We do not sell, rent or trade your personal information, and we do not send marketing emails without your consent.
When we share it
We only share your information when it is needed to deliver your project or run our business, for example with:
• Municipalities and building departments, when we submit drawings or reports on your behalf
• Contractors, installers, architects or other consultants working on your project, with your knowledge
• Service providers who host our website, email and files, who may only use it to provide those services to us
We may also disclose information if required by law. Some service providers may store data outside Canada, where it is subject to the laws of that country.
How long we keep it
We keep project records for as long as professional and legal requirements call for. Enquiries that do not become projects are kept only as long as reasonably needed to follow up, then deleted.
How we protect it
We use reasonable physical, technical and administrative safeguards and limit access to the people at KMG who need it to do their work. No method of sending or storing information online is completely secure, so please don’t send sensitive information such as banking details through the website form.
Cookies
Our website may use cookies and similar technologies for basic site functions and to measure traffic. You can block or delete cookies in your browser settings and the site will still work.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to us using it, subject to legal and contractual limits. To make a request, contact us below. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Contact us
KMG Civil Engineering Inc.
919 Ellesmere Rd, Toronto, ON M1P 2W7
office@kmgengineering.com · (416) 291-7474
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
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